Person-Centered Caring and Culture Change in an Adult Day Setting: Best Practices

Live event held October 23, 2013

Adult Day Facilities are one example of an environment where Person Centered Care can thrive.  However, given that many healthcare settings continue to operate on a medical model, and have done so for many decades, this deep system culture change may seem like a daunting task.

A Grace Place Adult Care Center is a Richmond, Virginia adult day facility that has taken the initiative to train all of their staff members on issues related to Person Centered Care and develop a training on how to operationalize Person Centered Care in an adult day setting.  Through staff interviews and focus groups a comprehensive series of Best Practices have been developed to showcase how Person Centered Care can be implemented.  A Grace Place is the recipient of the Virginia Commonwealth University Department of  Gerontology’s 2012 TIME Award (Theoretical Innovation and Maintaining Evidenced-Based Practice of Gerontology) and has partnered with the VCU Department of Gerontology on numerous initiatives to advance Person Centered Care, Culture Change and Caregiver Support.

Debbie Scott (A Grace Place Adult Care Center) and Jay White, MS (Virginia Commonwealth University, Department of Gerontology) presented a live webinar on Wednesday, the 23rd of October, 2013, on Person-Centered Care and Culture Change in an Adult Day Care Setting.  The recording and slides are posted below.  We encourage everyone to share their thoughts and comments while continuing the discussion through the posting feature of this page.



  1. Increased Understanding of Person Centered Care and Culture Change in an Adult Day setting.
  2. An Introduction to Best Practices for Healthcare Professionals for Integrating Person-centered Care into An Adult Day Center
  3. Best Practices for Team-Building and Support of Care Professionals
  4. Best Practices for Community Engagement in an Adult Day Setting



JaynewJohn (Jay) T. White has a Masters in Gerontology from the Virginia Commonwealth University and is the Department of Gerontology’s Director of Professional and Community Development.  His background includes marketing, public relations, fundraising and organizational development within statewide non-profit, education and tourism-related organizations.

Jay earned his BA in American History from Washington and Lee University and completed coursework for an MA in American Studies from the College of William and Mary. Current volunteer involvement includes Family Lifeline’s ElderFriends Task Force and a Grace Place Adult Day Center. Jay is a member of the Richmond Senior Network, the RVa Better Aging Forum, the Gerontological Society of America and the American Society on Aging.

Jay has co-authored articles and given presentations on a variety of topics including: LGBT and Aging, Aging in Place, Nutritional Needs of Older Adults, Evaluating Depression and Dementia and Person-Centered Care and Culture Change.


Debbie ScottDebbie Ann Scott, born and raised in Washington, D.C. has working in the nursing homes, retirement communities and with senior adults for 27 years.  She studied at the University of New Orleans for her BA in Psychology.  After graduation she moved to Waco, Texas and worked on two Masters degrees simultaneously, a MS in Gerontology from Baylor University, and MA in Religious Education from Southwestern Theological Seminary in Fort Worth.

Debbie is currently the Community Liaison for A Great Place Adult Center and in this capacity, she attends Community Fairs, has many speaking engagements in various platforms (including virtual ones like this coming one of October!) and writes articles on the organization’s efforts, solutions and successes for various publications.  Debbie also works with volunteers and supervises the Volunteer Coordinator and all interns.

She has been married for 33 years and has two children who will be graduating  college in May 2014.

Her interest is to assist individuals to have a “life like mine” with the ability to be as independent as possible.



E.  Ayn Welleford, PhDreceived her B.A. in Management/Psychology from Averett College, M.S. in Gerontology and Ph.D. in Developmental Psychology from Virginia Commonwealth University. She has taught extensively in the areas of Lifespan Development, and Adult Development and Aging, Geropsychology, and Aging & Human Values. As an educator, researcher, and previously as a practitioner she has worked with a broad spectrum of individuals across the caregiving and long term care continuum.

As Associate Professor and Chair of VCU’s Department of Gerontology, she currently works to “Improve Elder Care through Education” through her Teaching, Scholarship, and Community Engagement. Outside of the classroom, Dr. Welleford provides community education and serves on several boards and committees.

Dr. Welleford is former Chair of the Governor’s Commonwealth of Virginia Alzheimer’s and Related Disorders Commission, as well as a recipient of the AGHE Distinguished Teacher Award. In 2011, Dr. Welleford was honored by the Alzheimer’s Association at their annual Recognition Reception for her statewide advocacy. Dr. Welleford is the author of numerous publications and presentations given at national, state and local conferences, community engagement and continuing education forums. In 2012, Dr. Welleford was appointed to the Advisory Board for VCU’s West Grace Village project.  She is also the recipient of the 2012 Mary Creath Payne Leadership Award from Senior Connections, the Capital Area Agency on Aging.



The live event was open to all and free for all.

The webinar is a combination of video (showing slides) and audio (available through the computer’s speakers or a telephone dial-in).  PC and Mac platforms are available.  iPADs, iPhones and Android platforms are supported as well.  Instructions on accessing the event will be provided after the registration.

The webinar was recorded and slides are posted below.



If requiring a certificate of attendance, you will have a chance to do so via the survey which will be sent the day after the webinar.  If attending the webinar in a group format, the group leader/supervisor will have to submit a note following the event (via the survey) requesting such certificates for each member of that group.

All certificates will be issued 10-14 days after the event and be sent via email.



This webinar is sponsored by the VCU Department of Gerontology and A Grace Place Adult Care Center and funded in part by Virginia Center on Aging’s Geriatric Training and Education Initiative.


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To download, please click here.

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